Hospitality

Total Environmental Compliance provides water hygiene, water treatment and consultancy services to the hospitality sector, in accordance with the current recognised legislative requirements and best industry practice.

Hospitality Sector Responsibilities

All hospitality businesses must work to ensure that the risks from their water services in their buildings meet legislation, insurance, compliance and safety standards for all their guests and staff.

Facilities Managers, Property Managers, Compliance Managers, Contracts Managers and Site Managers have a responsibility to:

Minimise and resolve any risks from water-related problems
Manage water safety and hygiene
Identify any risks to guests/users
Protect the health, safety and wellbeing of guests, staff, visitors and the general public
Implement and review routine monitoring and control schemes
Retain and be able to demonstrate records of compliance

Critical Considerations for Hospitality

The hospitality sector faces unique water safety challenges that demand specialist attention:

Guest Safety Priority: Protecting visitors who may be unfamiliar with local water systems and potential risks
Reputation Management: Water safety incidents can cause immediate and lasting damage to brand reputation and customer trust
Operational Continuity: Any water system disruption directly impacts guest experience and revenue generation
Diverse Water Usage: From guest rooms and restaurants to spas, pools, and kitchens – multiple water applications requiring different safety protocols
Regulatory Compliance: Meeting stringent health department requirements and insurance obligations
24/7 Operations: Round-the-clock facility usage creates continuous demand for reliable water safety monitoring

Solutions

Our experienced and expert team attends sites to undertake statutory and routine inspections using state-of-the-art equipment with the latest technology and software.

We provide real time and accurate data, continually backed up, to demonstrate a full audit trail with concise and reliable compliance monitoring.
All clients are provided with access to a client portal providing assurance and transparency.

Recognising the critical nature of hospitality operations, we provide priority response services and work flexibly around your business hours to minimise any impact on guest experience.

Achieve Total Compliance

Get in touch with us today to discuss all your Legionella, water hygiene and water safety requirements.

“We have been working with Total Environmental Compliance since 2022 and have extended the contract year on year due to their professionalism, expertise, and commitment to their customers. During this time, they have helped us achieve compliance across all our sites in our portfolio. We also use their simPRO field management software which is both comprehensive and easy to navigate. The team and our main point of contact, Laura, have proved to be very supportive, professional, knowledgeable as well as being very resourceful and accommodating. They understand the challenges we face and work with us to evolve and improve our processes to meet our ever-changing needs. TEC have supported us in improving both our awareness and knowledge through constructive training and advice. As a business we would highly recommend them for Legionella Compliance & Consultancy services”

- James Dickson - QUSE Manager