We have been working with Total Environmental Compliance for a number of years and have extended the contract without concern.
The team and our principle contact, Laura , have proved to be polite, professional, knowledgeable and most particularly patient.
They understand the challenges we face and work to evolve and improve processes to meet our ever changing needs.
Total Environmental Compliance have supported us in improving both our knowledge and portfolio.
- Ketan Chandarana, Compliance Officer - Assets and Compliance
This is the second contract that we have entered into with Total Environmental Compliance. The first was for 3 years with an option to extend for a further 2 years – we were happy with the service so entered into the extension. As the winning tenderer from our recent procurement exercise we have entered into a further 3 year contract. Mike Darby as our main point of contact has always provided excellent customer service.
- Sandra Hudson, Head of Property and Customer Services
Over the years TEC has been a reliable partner providing consistency on the services we require. The team is competent, flexible and forthcoming which we really appreciate given the business we are. I thoroughly recommend their services for water management.
- Gustavo Abreu, Kier PFI Contracts Manager, Waltham Forest
I would thoroughly recommend Total Environmental Compliance. Their detailed level of reporting and communication is outstanding. I now know what is being undertaken, when it will be achieved and the results are communicated in a timely manner. The team are professional, experienced and dedicated to the task of minimising Legionella risk. Given the size of the campus and the complexity of the services, they have performed admirably.
- Robert Oxlade, Mechanical Engineer
Total Environmental Compliance (TEC) were successfully appointed to assist Nottingham College with their Water Management PPM procedure in December 2020. Since their appointment, TEC have been very helpful and pro-active in their approach. They have established themselves quickly as the new provider of this service with no disruption to the college. I am really pleased with how the relationship is growing and look forward to a long term partnership with this company.
- Michael Hickling MRICS Estates Compliance and Contract Manager
Citizen Housing have been using Total Environmental Compliance for all our Legionella consultancy and compliance works since November 2017.
During this time they have helped us achieve compliance across all our properties they service, as well as creating a Risk Assessment tracker and helping us complete a large amount of remedial works.
The company currently complete the following works for us:
Monthly temperature monitoring.
Quarterly Shower cleaning
Potable and Legionella sampling
Tank Clean and chlorination’s
I have found them very reliable and able to respond at short notice to any requests.
We also use their online simPRO Software reporting system which has enabled all our reporting and record systems to go paperless and has received positive reports from all users.
I would highly recommend Total Environmental Compliance for Legionella Compliance & Consultancy services.
- Craig Farquharson, Senior M&E Contracts Officer
We have built a very good partnership with the contractor. We value their professional advice, but also feel comfortable in challenging them if required. Our organisations communicate on several levels from support staff through to management and we find them approachable, very responsive, and extremely helpful on all levels.
The company’s performance has significantly improved the Council’s compliance with ACOP L8, which means we consistently hit internal key performance indicators in this respect.
- Julie Gunson, Statutory Compliance Manger
In my capacity as M&E Surveyor, with responsibility for Water Hygiene, I have found Total Environmental Compliance (TEC) to be a responsible, organised and compliant company. During the 10 year partnership they have had with One Housing Group, we have found all staff and engineers to be knowledgeable, polite and have not received a single complaint. Our dedicated Client Manager makes this contract a pleasure to run, as she is aware of all aspects of the contract and our requirements. They have continually high KPI scores and met all SLA’s, which are quite high.
We look forward to working with TEC for the foreseeable future.
- Peter Gardener – M&E Surveyor
Holiday Inn Nottingham have used Total Environmental Compliance (TEC) for all our water hygiene and Legionella compliance for over five years. They carry out Legionella risk assessments, Legionella sampling, and annual cold storage water tank clean and chlorination’s, as well as cleaning our ice machines on site.
TEC have helped us maintain compliance over the years via remedial works carried out on site and consultancy to our on-site maintenance team. Our main point of contact Mike Darby is extremely knowledgeable and responds to all queries promptly.
The team are very reliable, competitively priced and professional.
I would thoroughly recommend Total Environmental Compliance for any water hygiene and Legionella compliance related services.
- David Clark, General Manager, Holiday Inn Nottingham.