“Vincent was very helpful, friendly, and professional from the minute he arrived on site. He completed the tasks in hand quickly and efficiently. We hope to see him back on site soon. ”

“We have been working with Total Environmental Compliance since 2022. After a successful two-year contract, we are delighted to extend our partnership for another two years. Their professionalism and exceptional customer service in water hygiene testing have been exemplary. Our primary contact, Ellie, is knowledgeable, transparent, and consistently professional. We have established an excellent line of communication with the team at Total Environmental Compliance, which ensures that our day-to-day operations run smoothly”.

“We have been working with Total Environmental Compliance since 2022 and have extended the contract year on year due to their professionalism, expertise, and commitment to their customers. During this time, they have helped us achieve compliance across all our sites in our portfolio. We also use their simPRO field management software which is both comprehensive and easy to navigate. The team and our main point of contact, Laura, have proved to be very supportive, professional, knowledgeable as well as being very resourceful and accommodating. They understand the challenges we face and work with us to evolve and improve our processes to meet our ever-changing needs. TEC have supported us in improving both our awareness and knowledge through constructive training and advice. As a business we would highly recommend them for Legionella Compliance & Consultancy services”

“I just wanted to formally thank TEC for arranging for Elliot to come into our office today to give us a demo of what is involved in PPM visits. I think it’s been a valuable exercise for some of the new members of our team and they’ve all come away saying how useful it was. Elliot is a credit to TEC and has a genuine passion for what he does and seems to be familiar with Onward properties and the needs and vulnerabilities of some of our tenants. I wanted to highlight what a worthwhile training session it was. Thanks again.”

“As the festive holidays approach, I just wanted to express my gratitude to Mike Darby (TEC Account Manager) and his team for being so efficient and providing such a robust service. All in all, TEC are an amazing contractor to work with (and I don’t think we say, often enough, when contractors do a great job).”

“I’ve worked closely with TEC for a couple of years now, and can only praise their efficiency on site, quality of service, and speed of action. The team are always willing to lend their technical expertise to explain the results of tests, and reasoning behind quotations, and are led brilliantly by our main point of contact, Mike Darby.

Mike’s experience, knowledge, and willingness to assist ensures our clients get the best and fastest service possible, without compromising the affordability.”

Total Environmental Compliance complete hundreds of risk assessments for Torus Housing Group. The reports provided to our Compliance Team are well presented, easy to read and provide all the detail we need for the effective management of legionella. The PDF reports generated on their bespoke Legionella Risk Assessment App include a general building overview, a summary of the assessment, a management control section, photographic evidence, and an accurate asset register. Most importantly, the risk related  actions for non-compliant items are easy to locate and clearly colour-coded. The recommendations highlighted, along with the detailed schematics provide us with all the information we need.

We have been working with Total Environmental Compliance for a number of years and have extended the contract without concern.

The team and our principle contact, Laura , have proved to be polite, professional, knowledgeable and most particularly patient.

They understand the challenges we face and work to evolve and improve processes to meet our ever changing needs.

Total Environmental Compliance have supported us in improving both our knowledge and portfolio.

This is the second contract that we have entered into with Total Environmental Compliance. The first was for 3 years with an option to extend for a further 2 years – we were happy with the service so entered into the extension. As the winning tenderer from our recent procurement exercise we have entered into a further 3 year contract. Mike Darby as our main point of contact has always provided excellent customer service.

Over the years TEC has been a reliable partner providing consistency on the services we require. The team is competent, flexible and forthcoming which we really appreciate given the business we are. I thoroughly recommend their services for water management.

I would thoroughly recommend Total Environmental Compliance. Their detailed level of reporting and communication is outstanding. I now know what is being undertaken, when it will be achieved and the results are communicated in a timely manner. The team are professional, experienced and dedicated to the task of minimising Legionella risk. Given the size of the campus and the complexity of the services, they have performed admirably.

Total Environmental Compliance (TEC) were successfully appointed to assist Nottingham College with their Water Management PPM procedure in December 2020. Since their appointment, TEC have been very helpful and pro-active in their approach. They have established themselves quickly as the new provider of this service with no disruption to the college. I am really pleased with how the relationship is growing and look forward to a long term partnership with this company.

Citizen Housing have been using Total Environmental Compliance for all our Legionella consultancy and compliance works since November 2017.

During this time they have helped us achieve compliance across all our properties they service, as well as creating a Risk Assessment tracker and helping us complete a large amount of remedial works.

The company currently complete the following works for us:
Monthly temperature monitoring.
Quarterly Shower cleaning
Tank inspections
TMV Servicing
Potable and Legionella sampling
Tank Clean and chlorination’s
Remedial Works
Risk Assessments

I have found them very reliable and able to respond at short notice to any requests.

We also use their online simPRO Software reporting system which has enabled all our reporting and record systems to go paperless and has received positive reports from all users.

I would highly recommend Total Environmental Compliance for Legionella Compliance & Consultancy services.

We have built a very good partnership with the contractor.  We value their professional advice, but also feel comfortable in challenging them if required. Our organisations communicate on several levels from support staff through to management and we find them approachable, very responsive, and extremely helpful on all levels.

The company’s performance has significantly improved the Council’s compliance with ACOP L8, which means we consistently hit internal key performance indicators in this respect.

In my capacity as M&E Surveyor, with responsibility for Water Hygiene, I have found Total Environmental Compliance (TEC) to be a responsible, organised and compliant company. During the 10 year partnership they have had with One Housing Group, we have found all staff and engineers to be knowledgeable, polite and have not received a single complaint. Our dedicated Client Manager makes this contract a pleasure to run, as she is aware of all aspects of the contract and our requirements. They have continually high KPI scores and met all SLA’s, which are quite high.

We look forward to working with TEC for the foreseeable future.

Holiday Inn Nottingham have used Total Environmental Compliance (TEC) for all our water hygiene and Legionella compliance for over five years. They carry out Legionella risk assessments, Legionella sampling, and annual cold storage water tank clean and chlorination’s, as well as cleaning our ice machines on site.

TEC have helped us maintain compliance over the years via remedial works carried out on site and consultancy to our on-site maintenance team. Our main point of contact Mike Darby is extremely knowledgeable and responds to all queries promptly.

The team are very reliable, competitively priced and professional.

I would thoroughly recommend Total Environmental Compliance for any water hygiene and Legionella compliance related services.