Hospitality

Total Environmental Compliance provides water hygiene, water treatment and consultancy services to the hospitality sector, in accordance with the current recognised legislative requirements and best industry practice.

Hospitality Sector Responsibilities

All hospitality businesses must work to ensure that the risks from their water services in their buildings meet legislation, insurance, compliance and safety standards for all their guests and staff.

Facilities Managers, Property Managers, Compliance Managers, Contracts Managers and Site Managers have a responsibility to:

Minimise and resolve any risks from water-related problems
Manage water safety and hygiene
Identify any risks to guests/users
Protect the health, safety and wellbeing of guests, staff, visitors and the general public
Implement and review routine monitoring and control schemes
Retain and be able to demonstrate records of compliance

Critical Considerations for Hospitality

The hospitality sector faces unique water safety challenges that demand specialist attention:

Guest Safety Priority: Protecting visitors who may be unfamiliar with local water systems and potential risks
Reputation Management: Water safety incidents can cause immediate and lasting damage to brand reputation and customer trust
Operational Continuity: Any water system disruption directly impacts guest experience and revenue generation
Diverse Water Usage: From guest rooms and restaurants to spas, pools, and kitchens – multiple water applications requiring different safety protocols
Regulatory Compliance: Meeting stringent health department requirements and insurance obligations
24/7 Operations: Round-the-clock facility usage creates continuous demand for reliable water safety monitoring

Solutions

Our experienced and expert team attends sites to undertake statutory and routine inspections using state-of-the-art equipment with the latest technology and software.

We provide real time and accurate data, continually backed up, to demonstrate a full audit trail with concise and reliable compliance monitoring.
All clients are provided with access to a client portal providing assurance and transparency.

Recognising the critical nature of hospitality operations, we provide priority response services and work flexibly around your business hours to minimise any impact on guest experience.

Achieve Total Compliance

Get in touch with us today to discuss all your Legionella, water hygiene and water safety requirements.

We have built a very good partnership with the contractor. We value their professional advice, but also feel comfortable in challenging them if required. Our organisations communicate on several levels from support staff through to management and we find them approachable, very responsive, and extremely helpful on all levels.

The company’s performance has significantly improved the Council’s compliance with ACOP L8, which means we consistently hit internal key performance indicators in this respect.

- Julie Gunson, Statutory Compliance Manger