“Vincent was very helpful, friendly, and professional from the minute he arrived on site. He completed the tasks in hand quickly and efficiently. We hope to see him back on site soon. ”

“We have been working with Total Environmental Compliance since 2022. After a successful two-year contract, we are delighted to extend our partnership for another two years. Their professionalism and exceptional customer service in water hygiene testing have been exemplary. Our primary contact, Ellie, is knowledgeable, transparent, and consistently professional. We have established an excellent line of communication with the team at Total Environmental Compliance, which ensures that our day-to-day operations run smoothly”.

“We have been working with Total Environmental Compliance since 2022 and have extended the contract year on year due to their professionalism, expertise, and commitment to their customers. During this time, they have helped us achieve compliance across all our sites in our portfolio. We also use their simPRO field management software which is both comprehensive and easy to navigate. The team and our main point of contact, Laura, have proved to be very supportive, professional, knowledgeable as well as being very resourceful and accommodating. They understand the challenges we face and work with us to evolve and improve our processes to meet our ever-changing needs. TEC have supported us in improving both our awareness and knowledge through constructive training and advice. As a business we would highly recommend them for Legionella Compliance & Consultancy services”

“I just wanted to formally thank TEC for arranging for Elliot to come into our office today to give us a demo of what is involved in PPM visits. I think it’s been a valuable exercise for some of the new members of our team and they’ve all come away saying how useful it was. Elliot is a credit to TEC and has a genuine passion for what he does and seems to be familiar with Onward properties and the needs and vulnerabilities of some of our tenants. I wanted to highlight what a worthwhile training session it was. Thanks again.”

“As the festive holidays approach, I just wanted to express my gratitude to Mike Darby (TEC Account Manager) and his team for being so efficient and providing such a robust service. All in all, TEC are an amazing contractor to work with (and I don’t think we say, often enough, when contractors do a great job).”

“I’ve worked closely with TEC for a couple of years now, and can only praise their efficiency on site, quality of service, and speed of action. The team are always willing to lend their technical expertise to explain the results of tests, and reasoning behind quotations, and are led brilliantly by our main point of contact, Mike Darby.

Mike’s experience, knowledge, and willingness to assist ensures our clients get the best and fastest service possible, without compromising the affordability.”

Total Environmental Compliance complete hundreds of risk assessments for Torus Housing Group. The reports provided to our Compliance Team are well presented, easy to read and provide all the detail we need for the effective management of legionella. The PDF reports generated on their bespoke Legionella Risk Assessment App include a general building overview, a summary of the assessment, a management control section, photographic evidence, and an accurate asset register. Most importantly, the risk related  actions for non-compliant items are easy to locate and clearly colour-coded. The recommendations highlighted, along with the detailed schematics provide us with all the information we need.

We have been working with Total Environmental Compliance for a number of years and have extended the contract without concern.

The team and our principle contact, Laura , have proved to be polite, professional, knowledgeable and most particularly patient.

They understand the challenges we face and work to evolve and improve processes to meet our ever changing needs.

Total Environmental Compliance have supported us in improving both our knowledge and portfolio.

This is the second contract that we have entered into with Total Environmental Compliance. The first was for 3 years with an option to extend for a further 2 years – we were happy with the service so entered into the extension. As the winning tenderer from our recent procurement exercise we have entered into a further 3 year contract. Mike Darby as our main point of contact has always provided excellent customer service.

Over the years TEC has been a reliable partner providing consistency on the services we require. The team is competent, flexible and forthcoming which we really appreciate given the business we are. I thoroughly recommend their services for water management.