As the festive holidays approach, I just wanted to express my gratitude to Mike Darby (TEC Account Manager) and his team for being so efficient and providing such a robust service. All in all, TEC are an amazing contractor to work with (and I don’t think we say, often enough, when contractors do a great job)!

“I’ve worked closely with TEC for a couple of years now, and can only praise their efficiency on site, quality of service, and speed of action. The team are always willing to lend their technical expertise to explain the results of tests, and reasoning behind quotations, and are led brilliantly by our main point of contact, Mike Darby.

Mike’s experience, knowledge, and willingness to assist ensures our clients get the best and fastest service possible, without compromising the affordability.”

Total Environmental Compliance complete hundreds of risk assessments for Torus Housing Group. The reports provided to our Compliance Team are well presented, easy to read and provide all the detail we need for the effective management of legionella. The PDF reports generated on their bespoke Legionella Risk Assessment App include a general building overview, a summary of the assessment, a management control section, photographic evidence, and an accurate asset register. Most importantly, the risk related  actions for non-compliant items are easy to locate and clearly colour-coded. The recommendations highlighted, along with the detailed schematics provide us with all the information we need.

We have been working with Total Environmental Compliance for a number of years and have extended the contract without concern.

The team and our principle contact, Laura , have proved to be polite, professional, knowledgeable and most particularly patient.

They understand the challenges we face and work to evolve and improve processes to meet our ever changing needs.

Total Environmental Compliance have supported us in improving both our knowledge and portfolio.

This is the second contract that we have entered into with Total Environmental Compliance. The first was for 3 years with an option to extend for a further 2 years – we were happy with the service so entered into the extension. As the winning tenderer from our recent procurement exercise we have entered into a further 3 year contract. Mike Darby as our main point of contact has always provided excellent customer service.

Over the years TEC has been a reliable partner providing consistency on the services we require. The team is competent, flexible and forthcoming which we really appreciate given the business we are. I thoroughly recommend their services for water management.

I would thoroughly recommend Total Environmental Compliance. Their detailed level of reporting and communication is outstanding. I now know what is being undertaken, when it will be achieved and the results are communicated in a timely manner. The team are professional, experienced and dedicated to the task of minimising Legionella risk. Given the size of the campus and the complexity of the services, they have performed admirably.

Total Environmental Compliance (TEC) were successfully appointed to assist Nottingham College with their Water Management PPM procedure in December 2020. Since their appointment, TEC have been very helpful and pro-active in their approach. They have established themselves quickly as the new provider of this service with no disruption to the college. I am really pleased with how the relationship is growing and look forward to a long term partnership with this company.

Citizen Housing have been using Total Environmental Compliance for all our Legionella consultancy and compliance works since November 2017.

During this time they have helped us achieve compliance across all our properties they service, as well as creating a Risk Assessment tracker and helping us complete a large amount of remedial works.

The company currently complete the following works for us:
Monthly temperature monitoring.
Quarterly Shower cleaning
Tank inspections
TMV Servicing
Potable and Legionella sampling
Tank Clean and chlorination’s
Remedial Works
Risk Assessments

I have found them very reliable and able to respond at short notice to any requests.

We also use their online simPRO Software reporting system which has enabled all our reporting and record systems to go paperless and has received positive reports from all users.

I would highly recommend Total Environmental Compliance for Legionella Compliance & Consultancy services.

We have built a very good partnership with the contractor.  We value their professional advice, but also feel comfortable in challenging them if required. Our organisations communicate on several levels from support staff through to management and we find them approachable, very responsive, and extremely helpful on all levels.

The company’s performance has significantly improved the Council’s compliance with ACOP L8, which means we consistently hit internal key performance indicators in this respect.